Pick Up Your Order At Our Portland Retail Store
If you have ordered merchandise on-line and would like to pick it up at our retail store, you may do so at no charge. Soon after your order is processed, Cotton Cloud Futons will contact you via email, confirming your order details. Once the merchandise is confirmed in stock and inspected for quality, you will be contacted again, at which point you can pick up your merchandise at our Portland, Oregon retail store. We have a large in-stock inventory, so chances are good that you’ll be able to pick up your items within 24 to 48 hours of placing your order. If your merchandise is not in stock, your confirmation email will provide you with an estimate of when your merchandise will be ready for you.


Cotton Cloud Futons
Retail Store is located at

701 NE Broadway
Portland, Oregon 97232

Merchandise Pick-Up Hours:
Monday -Saturday 9:30am-6:30 pm
Sunday 12pm-5pm

Map To store
Have Your Order Delivered

Our local delivery area is approximately ten miles from our retail store store, and includes Beaverton, Tigard, Vancouver (proper), Lake Oswego, Milwaukie,and parts of Gresham. If you are unsure if your delivery destination falls within this range, please feel free to contact us.

Tues - Saturday we offer Drop Off Deliveries in the Portland Metro Area for a $45 delivery fee. Drop Off Deliveries do not include assembling your merchandise. For a $65 delivery fee we will deliver the merchandise to your home or business by appointment [Tues - Saturday], set it up, and recycle the packaging materials

Despite our best efforts, it’s possible that we may not have a specific item in stock at any given time. In the event that your merchandise is not in stock at the time of purchase, it will be ordered immediately and you will be kept informed of your orders progress via email. We appreciate your patience and we promise, it will be worth the wait!

If you live outside our local delivery area and want you order shipped,no problem, we ship to any home or business in the continental 48 states at VERYcompetitive rates! [See Below]. Shipping transit time is usually 8-12 business days from the day you place your order. Many orders, particularly those on the West Coast, arrive sooner. For shipping to Canada, Alaska, or Hawaii, please contact us.

Local (503) 335-0758
Toll Free (877) 971-3886
info@cottoncloudfutons.com

 

Delivery Options
 
Cost
   
DROP OFF DELIVERY [Portland/ Vancouver Area ]    
Cotton Cloud delivers the merchandise and places it into the room of choice. During drop off service we do not unpack or assemble the merchandise. All drop off deliveries are subject to a two hour delivery window.  
$45
Delivery By Appointment [Portland/ Vancouver Area ]    

Have your order delivered by appointment in the Portland/ Vancouver Area - Available 5 days a week [Tues-Sat]. We make every attempt to set up delivery times that accommodate your schedule. Cost is $65 and includes assembly of your merchandise. Cost is $65. Soon after your order is processed Cotton Cloud Futons will contact you via email confirming your order details. Once the merchandise is confirmed in stock and inspected for quality you will be contacted again, at which point we will set up your delivery time.

 

 
$65
Shipping in OR or WA but outside the Portland/ Vancouver area    
Shipping Address is in OR or WA but outside the Portland/ Vancouver area- would like merchandise shipped * LTL (less than truckload)  
$95
Shipping To CA,ID,NV,MT,UT,AZ, NM    
Shipping Address is in CA,ID,NV,MT,UT,AZ or NM - would like merchandise shipped * LTL (less than truckload)  
$125
Shipping To WY,CO,TX,ND,SD,NE,KS,OK,MN,WI,IA,IL,MO, AR    
Shipping Address is in WY,CO,TX,ND,SD,NE,KS,OK,MN,WI,IA,IL,MO or AR - would like merchandise shipped * LTL (less than truckload)  
$175
Shipping To MI,IN,OH,KY,TN,LA,MS, AL
   
Shipping Address is in MI,IN,OH,KY,TN,LA,MS or AL - would like merchandise shipped* LTL (less than truckload)  
$200
Shipping To ME,NH,NY,PA, WV,VA,NC,SC,DA, FL,RI,VT,CT,MA,NJ,DE, MD
   
Shipping Address is in ME,NH,NY,PA, WV,VA,NC,SC,DA, FL,RI,VT,CT,MA,NJ,DE or MD - would like merchandise shipped * LTL (less than truckload)  
$225
     

* LTL (less than truckload)
Truck freight is different than DHL, UPS, or FedEx in that you will be responsible for carrying the product from the back of the truck to its destination..

For residential deliveries, you will be contacted by the trucking company to schedule a delivery appointment. Most companies offer ap­pointment windows (usually 2-4 hours) between 8:00 am and 5:00 pm EST, Monday through Friday. Orders usually arrive no later than 8-12 business days from the order date. Many orders, particularly those on the West Coast, arrive sooner.